Terms of Service

Effective date: January 1, 2025

1. Acceptance of Terms

By engaging with Finytra, you agree to these Terms of Service. Please read them carefully before using our offerings.

2. Changes to Terms

We may update these terms from time to time. The latest version will be posted on our website. Continued use after changes constitutes acceptance.

3. Our Offerings

Finytra provides strategic planning and transformation consulting services (the “Services”), digital materials and courses (the “Digital Products”), and branded items (the “Goods”).

4. Orders and Payment

All fees are due in full at the time of purchase. Prices are as stated on the website. Payments may be made by credit card or other approved methods.

5. Cancellation and Refund Policy

5.1 Services

You may request cancellation of Services up to seven days before the scheduled start date for a full reimbursement. Cancellations made within seven days of the start date are eligible for a prorated refund based on unrendered time. You may also request to reschedule Services once without penalty if notice is given at least three days before the start date. No refunds are available once Services are fully delivered, as costs have been incurred to allocate resources and personnel.

5.2 Digital Products

Digital Products may be refunded in full within seven days of purchase provided the content has not been accessed or downloaded. After access, all sales are final due to the nature of the digital delivery.

5.3 Goods

Physical Goods may be sent back within thirty days of delivery in original, unopened condition. To process a refund, contact our support. Shipping fees are non-refundable. Once received and inspected, refunds will be issued to the original payment channel within fourteen business days.

6. Limitation of Liability

Finytra’s liability is limited to the amount paid for the specific offering. We shall not be liable for any indirect or consequential loss.

7. Governing Law

These Terms are governed by the laws of Ontario, Canada.

8. Contact Information

Finytra, Business ID: 512189622, 301 Front St W, Toronto, ON M5V 2T6, Canada. Phone: +14167274825. For inquiries, please use our contact form.